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The Five Dysfunctions of a Team: A Leadership Fable
The reason I like this book is because every company I work with always questions why teams reach plateau's and all of a sudden start failing to work as a unit.  The answer is human behavior.  Sometimes human behavior can destroy a team.  This book brings the five dysfunctions out into the light, and shows you how to regain control, get back on track and have fun again.  The team evaluation included in the book is an excellent tool. 

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Whale Done! : The Power of Positive Relationships

Like the rest of Ken Blanchard's books, this is an excellent book and should be in every managers library. His approach to managing people is a little different in this book.  Ken shows in a very humorous way, how the techniques used to train and motivate killer whales, can be used successfully in managing people. Building relationships, accentuating the positive and redirecting the negative. Quick read and you can use these techniques in every aspect of your life.

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Review on Negotiation and Conflict Resolution (A Harvard Business Review Paperback)
 
This is a great edition to the Harvard Business Review collection.
It covers negotiation in collaborative work, teams, performance, customer relations, agreements  etc.  There is a very informative  chapter on the cost of conflict and how to resolve it. Sometimes we create conflict when we negotiate. Negotiation is not when I win, or you win.  It is when we both win. 

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300 N. County Rd 427, Suite 213
Longwood, FL 32750
Tel: 407-332-0554  Fax: 407-767-9629

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 Personal Success Systems