Welcome! It has been a long time in the making, but it is finally
here. The first edition of "Career Movers and Shakers Connection!
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We designed this newsletter to educate, motivate and share some grins
and giggles with our readers. It has something for everyone. Your
honest feedback and suggestions are much appreciated. The following
lists the different sections. At the beginning of each section you will
find a snippet describing the content.
Featured Article Mov'in On Rising Star Pacesetters Notes & Quotes
Grins & Giggles Alert! Need to Know!!!!!
I am extending an open invitation to my readers to submit articles,
suggestions, experiences, tips and ideas for articles. If you wish to
submit an article, please include your byline. In the past, knowledge
was power. Today, sharing knowledge is power. Knowledge management is
stretching your learning and bringing it to or sharing it with others.
Make sure you read the "Alert! Need to Know" column. This
is my personal experience. It could have been devastating. It can happen
Karen C. Battoe, CPC is a certified Professional Coach and President
and Founder of Personal Success Systems, Inc., a corporate and
individual coaching and consulting firm in Orlando, Florida. Her clients
are individuals, who want to break through barriers and clear the path
to consistent peak performance, set and achieve higher stretch goals,
and move to the next level in their career, business and personal lives.
Ms. Battoe specializes in working with business owners, executives,
managers and is an experienced seminar facilitator, workshop leader and
Before founding Personal Success Systems, Karen was an executive for
several multinational corporations. As a former Sales/Marketing
executive and consultant to Fortune 500 companies, Ms. Battoe coached
senior management and their teams on innovative business practices,
managing change and career development. Additionally, Ms. Battoe has
over 10 years working with organizations and executives going through
downsizing and restructuring.
Along with her coaching practice, Ms. Battoe has been featured in the
Orlando Sentinel and written articles for the National Business
Employment Weekly and Wall Street Journal. Karen conducts nationwide
public seminars and workshops on topics related to career management,
performance and leadership. Ms. Battoe is Past President of the Central
Florida Chapter of the International Coach Federation, a member of the
National Association of Female Executives and serves on the executive
board for several companies.
Find out more....
This section will focus on tips for individuals who are thinking
about a career change and or doing a job search.
Time For A Change!
Every seminar this question comes up. "Why don't I get
an answer from the search firms I send my resume to. They make
their money off of candidates."
First of all lets define Search Firms. There are two types of
search firms. Contingency and Retained. Retained search firms
work exclusively on behalf of the companies, not the applicant.
Their client is the company searching for the job applicant
rather than the job applicant.
Search firms specialize in finding executives at the
supervisory, middle management and senior management levels.
Salaries range from a low of $50,000 up to $400,000 and more for
positions in the C suite.
Don't expect too much from a search firm unless you fit a
current assignment that they are trying to fill. Contact and
correspond with as many search firms as you think might help
you. A favorite source of mine is the Kennedy Director of
Executive Recruiters. It is updated yearly, lists recruiters
alphabetically by industry, job function and geography. If you
are interested in the Kennedy Book, go to my web site and click
on products, scroll down and click on the red book.
Here are five pointers for working with search firms:
1. Don't visit or call. Unlike employment agencies, do not
try to schedule an appointment or worse yet, don't just stop by.
You are wasting time and it's inappropriate. Chances are you
will alienate the very person you need. Do not call unless you
are returning their call. It is simple. If they don't call you,
they are not interested.
2. Be visible. The best way to be discovered by a recruiter
is to stand out. Successful headhunters have a knack for
gathering information and having a great network. If you are
hot, a shining star in your field, they will find you.
3. Keep in touch. Many search firms clean their files out
every 90 days or so. As long as you are building a career,
employed or unemployed, it pays to keep them apprised of your
qualifications by writing to them about your accomplishments.
4. Don't expect an acknowledgment of your correspondence.
Don't take it personally. They receive a minimum of 100 resumes
a day. They neither have the staff or time to respond to every
letter they receive.
5. Find a contact. Find someone who works with or knows the
local headhunters. Just like everything else, sometimes it is
easier to go in the back door.
Last but not least. Make sure your resume is in the correct
format. Headhunters do not have the time nor do they want to
look for the information they need. It has to jump off the page.
Use soundbites. Good Luck!
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This section focuses on tips for individuals who are "Movin
and Shakin" and are ready to take the next step in their
career path or climb up to the next rung on the corporate
ladder. I receive questions every day through my column
"Ask the Coach". You can find it on my web site
www.PersonalSuccessSystemsInc.com. Each month I will pick one of
the topics and cover it in this space.
Promotions take forever. At least it seems that way today.
Has the so-called "slow economy" had an impact on your
personal promotion timetable? How can individuals know if their
careers are still skyrocketing or if they are fizzling? Here are
five questions that can give you the answer.
1. How long did the previous manager who held your position
stay in the job before he or she was promoted? (If that person
left the company out of frustration, it's a bad sign.)
2. Is their upward mobility in other areas for qualified
employees, or has the current economic situation frozen everyone
3. Do you have a mentor guiding your career?
4. Has the company been recruiting from outside for a higher
position that you feel you are qualified for?
5. Are people with less tenure being promoted and leaving you
If the answer is "yes" to 3 out of 5, quick take
action and get your career back on track. What can you do to get
your career back on track???
1. See and be seen. Stop look around you. Who do you need to
attract? Identify the people who can help you open doors.
Second, be seen. Volunteer for projects. Make sure you
acknowledge the right people. Go where the senior management
team is. Put yourself in the limelight and shine. Make sure they
know your name, who you are and what you do.
2. Get a mentor! Identify someone who has already blazed the
trail. A must for women. It will cut your promotion timetable in
3. Go to your boss or mentor and tell them about the position
you would like to have and ask advice on how to go about earning
it. Expect one of several reactions.
4. The mentor may suggest a list of accomplishments that must
be done before receiving consideration, or may suggest that you
choose another goal.
5. Go on about doing the things the mentor suggested and
report back on each accomplishment.
6. Your mentor will be your cheerleader. He or she will tell
their peers and before you know it, you will be known. Everyone
will take an interest in how you are doing and your
accomplishments. Senior management admires ambition. How do you
think they got where they are?
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Pacesetters are people who set the pace for others to follow. He
or she is a trailblazer, a leader and not a follower.
Pacesetters know emotional intelligence is more important than
IQ in their success. Beliefs create potential. Potential enables
action. Action produces results. The worst beliefs you can have
are self- limiting. These exist whenever you believe yourself to
be limited in some way. The fact is that no one is better than
you are and no one is smarter than you are. If they are doing
better it is because they have developed their natural talents,
skills and abilities more than you have.
Pacesetters in the business world possess a number of skills,
characteristics and traits. Each issue of the newsletter will
focus on a skill, characteristic and trait. This issue focuses
on the skill of listening. Every pacesetter I know has great
listening skills. They know how to listen. He or she has
mastered the art of listening, can resist interjecting their
opinion and keep an open mind to what is being said. They are a
Level 3 listener. Ask yourself " What level listener am
Did you know there are three major levels of listening?
Select the level that applies to you.
Most people are Level 1. Level 1 listeners are someone who
listens to a person, acknowledging them by saying, yes, yes, or
"uh huh", but at the same time is thinking about
something else. They end up retaining very little of the
Level 2 listeners are someone who begins listening but then
starts interjecting himself or herself in the conversation. For
example someone starts telling you about a trip they took. You
are listening and then as soon as you hear the name of the city
you realize you have been in the same location. Immediately, you
cut into the conversation and interject your experience. The
focus of the conversation goes from the person to you.
Level 3 listening is when you are completely focused on what
the individual is saying. You show a genuine interest in the
person. You are connected mentally and visually. While you are
listening a cell phone could ring or a noise occurs in the same
room and you do not hear it. The other person knows he or she
has your undivided attention.
Here is an exercise you will find interesting. Track your
conversations for a day. Start at home with your husband and
kids. During the course of the day write down the people with
whom you converse. Write just their first name and nothing about
the conversation. At the end of the day, get out your list and
go back over each name. Next to the name write down the details
of the conversation. Are you a Level 3 listener?
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I thought this would be appropriate for the month of July.
Graduations are taking place in high schools and colleges all
over the nation. Congratulations to all the graduates! Keep this
in mind as you begin your journey.
In a university commencement address several years ago, the
CEO of Coca-Cola Enterprises, spoke of the relation of work to
one's other commitments:
"Imagine life as a game in which you are juggling some
five balls in the air. You name them - work, family, health,
friends and spirit -and you're keeping all of these in the air.
You will soon understand that work is a rubber ball. If you drop
it, it will bounce back. However, the other four balls - family,
health, friends and spirit - are made of glass. If you drop one
of these, they will be irrevocably scuffed, marked, nicked,
damaged or even shattered. They will never be the same. You must
understand that and strive for balance in your life."
Don't undermine your worth by comparing yourself with others.
It is because we are different that each of us is special. Don't
set your goals by what other people deem important. Only you
know what is best for you. Don't take for granted the things
closest to your heart. Cling to them, as they are your life, for
without them, life is meaningless. Don't let your life slip
through your fingers by living in the past or for the future. By
living your life one day at a time, you live ALL the days of
your life. Don't give up when you still have something to give.
Nothing is really over until the moment you stop trying. Don't
be afraid to admit that you are less than perfect. This fragile
thread binds us each together. Don't be afraid to encounter
risks. It is by taking chances that we learn how to be brave.
Don't shut love out of your life by saying it's impossible to
find time. The quickest way to receive love is to give; the
fastest way to lose love is to hold it too tightly; and the best
way to keep love is to give it wings. Don't run through life so
fast that you forget not only where you've been, but also where
you are going. Don't forget a person's greatest emotional need
is to feel appreciated. Don't be afraid to learn. Knowledge is
weightless, a treasure you can always carry easily. Don't use
time or words carelessly. Neither can be retrieved. Life is a
journey to be savored, each step of the way.
Yesterday is History, Tomorrow is a Mystery and Today is a
gift: that's why we call it The Present.
I think the above, are truly words to live by.
"Excellence exists in many dimensions - ideas, actions,
inventions, leadership, moral awareness. No one is or can be
excellent in all of these dimensions but everyone should strive
to be excellent in some - Your aim the sky, your goal the
Lester C. Thurow Massachusetts Institute of Technology
Just a Little Work
I'm tired. For a couple years I've been blaming it on iron
poor blood, lack of vitamins, dieting and a dozen other
maladies. But now I found out it isn't that. I'm tired because
The population of this country is 237 million. 104 million
are retired. That leaves 133 million to do the work. There are
85 million in school, which leave 48 million to do the work. Of
this there are 29 million employed by the federal government.
This leaves 19 million to do the work. Four million are in the
Armed Forces, which leaves 15 million to do the work. Take from
the total the 14,800,000 people who work for State and City
Government and that leaves 200,000 to do the work. There are
188,000 in hospitals, so that leaves 12,000 to do the work. Now,
there are11,998 people in Prisons. That leaves just two people
to do the work. You and me.
Boy Oh Boy! And you're sitting there reading this. No wonder
I'm tired, I'm the only one working
I received this today and thought it was appropriate since
Martha is in the news.
Martha Stewart Says:
If you accidentally over-salt a dish while it's still
cooking, drop in a peeled potato and it will absorb the excess
salt for an instant "fix me up."
Real Women Say:
If you over salt a dish while you are cooking, that's too
damn bad. Please recite with me the "Real Women's"
motto: "I made it and you will eat it and I don't care how
bad it tastes."
Martha Stewart Says:
Cure for headaches: Take a lime, cut it in half and rub it on
your forehead. The throbbing will go away.
Real Women Say:
Take a lime, mix it with tequila, etc., chill and drink. You
might still have the headache, but who cares?
Martha Stewart Says:
Stuff marshmallow in the bottom of a sugar cone to prevent
ice cream drips.
Real Women Say:
Just suck the ice cream out of the bottom of the cone, for
Pete's sake. You are probably lying on the couch, with your feet
up, eating it anyway.
Martha Stewart Says:
To keep potatoes from budding, place an apple in the bag with
Real Women Say:
Buy Hungry Jack potato mix. It keeps in the pantry for up to
Martha Stewart Says:
When a cake recipe calls for flouring the baking pan, use a
bit of the dry cake mix instead and there won't be any white
mess on the outside of the cake.
Real Women Say:
Go to the bakery. They will even decorate it for you.
Martha Stewart Says:
If you have a problem opening jars, try using latex
dishwashing gloves. They give a non slip grip that makes opening
Real Women Say:
Go ask the very cute neighbor to do it.
And finally, the most important tip:
Martha Stewart Says:
Don't throw out all that leftover wine. Freeze into ice cubes
for future use in casseroles and sauces.
Real Women Say:
Need to Know!!!!!
I never thought it could happen to me, it did and it can
happen to you "Identity Theft."
On May 26th, Memorial Day, at 6:30 P.M., I received a call
from a computer supply company. He asked me if I had just placed
an order for $215.00. I asked him if he would repeat the
question. He did and added someone has your credit card. He was
very helpful and suggested I call my credit card company. I did
just that! Memorial Day night, and there is a customer service
rep at my bank. She asked me all the questions used to identify
you and then said, "Ms. Battoe, your account has been
flagged for fraud." Since it was a holiday, someone from
their Fraud Division would call me Tuesday morning. She also
told me that the charges started coming through on Saturday. I
was glad to hear it was the policy of this company, to shut the
account down after 10 charges. They did on Saturday, again on
Sunday and if I had not called, he was at number 7 on Monday
Tuesday morning, I went to the Police Department and filed a
report. Tuesday afternoon, I notified my bank and closed all my
accounts. On Tuesday, the Fraud Dept. from my bank called and
said they would be working the case. I asked her if he had
charged any more to my account. She said yes. It seems our
perpetrator likes BMW's and had ordered $3,700.00 worth of auto
parts and they were being shipped to Los Angeles. I was very
fortunate. My credit card company is one that does not hold the
consumer responsible for fraudulent charges. I was told to
notify the three major credit bureaus, the social security
department, and all my charge cards. When I called the credit
bureau's I learned they were not on the side of the consumer.
They are on the side of the businesses that pay them.
This was the beginning of my nightmare. Unlike victims of
other crimes, who generally are treated with respect, identity
theft victims often find themselves having to prove they are the
victims, not deadbeats trying to get out of paying bad debts.
The police in Los Angeles shared some good information with me.
I spent one week filling out paperwork, forms and answering a
lot of questions. The credit bureaus have put fraud alerts on my
file. He can't get credit, but neither can I. It has been a
hassle. The only good thing about this experience is that I
learned there is a great site if you think you have been a
victim of identity theft. The Federal Trade Commission working
with other government agencies and organizations has produced a
45-page booklet to help you guard against and recover from
identity theft. I recommend that everyone go to the website and
download this PDF file and it is FREE! http://www.consumer.gov/idtheft/
I will keep you updated on my case. In case you are wondering
how identity thieves get your personal information keep reading.
He got me on #7. I was informed by the FBI that I was hacked by
someone in Israel. And, the story goes on.
TOP 10 Ways Identity Thieves Get Your Personal Information
(Compiled by the FTC)
They steal wallets and purses containing your identification
and credit and bankcards.
- They steal your mail, including your bank and credit card
statements, pre-approved credit offers, new checks and tax
- They complete a "change of address form" to
divert your mail to another location.
- They rummage through your trash, or the trash of
businesses, for personal data in a practice known as
- They fraudulently obtain your credit report by posing as a
landlord, employer, or someone else who may have a
legitimate need for, and legal right to the information.
- They find personal information in your home.
- They use personal information you share on the Internet.
- They scam you, often through email, by posing as
legitimate companies or government agencies you do business
- They get your information from the workplace in a practice
known as "business record theft" by: stealing
files out of offices where you are a customer, employee,
patient or student; bribing an employee who has access to
your files; or "hacking" into electronic files.
- They get your social security number and they can build a
complete new identity. You don't have to give a business
your SSN just because they ask for it.
I hope you have a great July/August and remember, the past is
history, we can't change it or redo it, the future is yet to be,
but the present is ours to enjoy and make count. Goals that you
have in the future must be worked on today. Don't waste one
moment of this beautiful day. When it's over, it is gone. You
can't relive or change it. Have a great day and enjoy your
present! The next issue of Career Movers and Shakers
Connection will be sent to you September 8th. Don't forget
to offer feedback and suggestions. In the next issue, we will be
hearing from different readers. We want you as a contributor!
From across the miles,
Karen C. Battoe, CPC Personal Success Systems
Feel free to pass this newsletter on. The only request is
please pass it on in its entirety.
Karen C. Battoe, CPC is available for individual and group
coaching. If you are ready and I mean really ready to make a
change in your career, business or personal life and want to
live a life that is more fulfilling, rewarding and fun, consider
using a coach! To schedule a free evaluation and coaching
session, please email email@example.com or
call our office 1-407-332-0554.